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Shipping Information

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Christmas Break -

Our team are taking a short break to spend time with our families over the Christmas period however as happy little elves, we will be working right up until the 22nd December, and will be back on deck on the 5th January 2018.
Orders placed before 12pm on Friday 22nd December will be shipped the same day. Orders placed after 12pm on Friday 22nd will be shipped Friday 5th January 2018.

After your order prior to Christmas?

Suggested order cut off dates for Pre-Christmas Delivery –
EXPRESS POST– 
Next Day Delivery (If you are within the Express Post Network) Place your order by midday 20/12/2017 to receive prior to Christmas.
STANDARD POST– 
Allow up to 10 business days at peak periods. Standard delivery periods are as follows –
-VIC Metro - up to 2 business days - Country - up to 5 business days
-SA Metro - up to 2-3 business days, depending on lodgement and destination points
-TAS/QLD/NSW/ACT - Metro - up to 3-5 business days, depending on lodgement and destination points
-NT - Metro - up to 5-6 business days, depending on lodgement and destination points
-WA - Metro - up to 7 business days, depending on lodgement and destination points
-Country Regions - SA/TAS/QLD/NSW/ACT/NT/WA - Please contact Australia Post, or visit their website for a shipping delivery estimate to your location from 3140, Lilydale VIC.  

You can enter your postcode here to get a delivery timeframe estimate. *All Parcels are sent from 3140, Lilydale, Melbourne VIC.

 

Australia Wide Shipping

All orders within Australia will be delivered via Australia post from our warehouse in Melbourne, VIC. For orders received on business days prior to midday, we aim to ship the same day. Orders received after midday will be sent the following working day. We require signature on delivery to avoid lost or stolen goods.

Standard Shipping: $7.95 flat rate for Standard Shipping within Australia.

Express Post: $14.95 flat rate for Express Shipping within Australia. This service provides a overnight service to many areas within Australia. For parcels that need to arrive within a limited time frame we recommend this option. 

New Zealand Shipping

For orders received on business days prior to midday (AEST), we aim to ship the same day. Orders received after midday will be sent the following working day. Please note all prices are in Australian dollars. The prices on the website include 10% GST – New Zealand orders will not be charged the GST – please check prices at checkout.

International Air Mail: 5-10 Working Days - $29.95 

Express Post International: 3-7 Working Days - $43.10 

Express Courier International: 2 - 4 Working Days - $63.90 for orders above $80.00 / $48.70 for orders under $80.00

International Shipping Options

Please note all prices are in Australian dollars. The prices on the website include 10% GST – International orders will not be charged the GST – please check prices at checkout. Please note that not all options are available for all countries. For more detailed postage options for your specific country please use the shipping estimator on the cart page after selecting your items.

International Air Mail

5 - 10 working days

Asia Pacific: $47.75 for orders above $80.00 / $14.75 for orders under $80.00

USA/Canada/Middle East: $57.75 for orders above $80.00 / $17.25 for orders under $80.00

Rest of the World: $73.75 for orders above $80.00 / $21.25 for orders under $80.00

VANCHI offers this method of postage as the most cost effective methods of sending our product abroad, but does not accept responsibility for parcels that are misplaced once dispatched. A signature is not obtained using this postal method - therefore if there is any chance your parcel may end up in the wrong hands, we strongly advise selecting either the Express Post International or Express Courier International postage methods (where a signature is obtained).

Express Post International

3 - 7 working days

Asia Pacific: $53.50 for all orders

USA/Canada/Middle East: $63.50 for all orders

Rest of the World: $79.50 for all orders

This option is highly recommended if you have a non secure means of receiving your mail, as a signature is required to receive your parcel. This faster service will take approximately 3 - 7, working days. We recommend you advise a work address if you think you may not be home to receive your delivery. If no one is present to collect the parcel, you will be notified to pick it up from your local post office, otherwise it will be redelivered the following day. This procedure varies in different countries. Additional postage costs will apply if package is returned to Australia, and needs to be resent.

Express Courier International

2 - 4 working days

Asia Pacific: $71.75 for orders above $80.00 / $51.30 for orders under $80.00

USA/Canada/Middle East: $81.20 for orders above $80.00 / $56.05 for orders under $80.00

Rest of the World: $89.55 for orders above $80.00 / $59.70 for orders under $80.00

This option is highly recommended if you have a non secure means of receiving your mail, as a signature is required to receive your parcel. This is the fastest service and will take approximately 2 - 4, working days. We recommend you advise a work address if you think you may not be home to receive your delivery. If no one is present to collect the parcel, you will be notified to pick it up from your local post office, otherwise it will be redelivered the following day. This procedure varies in different countries. Additional postage costs will apply if package is returned to Australia, and needs to be resent.


Other Shipping Information:

If sent via Australia Post we can also deliver to a PO BOX.

While VANCHI endeavours to get your order to you as fast as possible, the delivery times outlined above are approximate. We hope that deliveries can get to you at the earliest part of the window, however we cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: strikes, natural disasters etc.)

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